FAQ

Is RatedPaid free?

Yes. You need a free carrier account to see broker reports. Basic is free forever. Premium is $29.99/mo with your first month free.

Who can sign up?

Carriers with an active MC or USDOT number. Brokers can't sign up. Sign up with the email FMCSA has on file for your MC and you're in right away. If FMCSA lists a different email, use that one, or update it with FMCSA first. If FMCSA has no email on file, we confirm your email and review the account before it goes live.

Is the FMCSA score a credit score?

No. It summarizes public FMCSA records like authority, age, bond and revocations. It doesn't measure creditworthiness or payment history.

What does "under 6 months" mean?

The broker got its authority less than 6 months ago. New doesn't mean bad, but it's worth a closer look.

How accurate is the data?

FMCSA data is as accurate as FMCSA's own records, and we update it nightly. Carrier reports are what carriers told us about their own loads, reviewed by a moderator; every figure shows how many reports it's based on. Court cases only show once confirmed. Always double-check before booking a load.

Where does the data come from?

FMCSA public datasets, CourtListener court records and reviewed carrier reports. See Data sources.

How do carrier reports work?

FMCSA-checked carriers report a load: dates, invoice, when they got paid, unpaid TONU, detention or other charges, and a 1-5 star rating. A moderator reviews every report before it's posted. Brokers can reply.

Is my rate con or invoice public?

No. Uploaded documents are private. Only RatedPaid moderators can open them, to check the report.

A broker's page is wrong. How do I dispute it?

FMCSA errors have to be fixed with FMCSA, and we pick up the change in our next nightly update. Carriers can edit or withdraw their own reports, and brokers can reply to a report. A correction form for brokers is coming soon.

What is the community?

A discussion board for signed-in carriers. You can tag a broker's MC so the thread shows on that broker's page. You show as your company name or a handle you pick, never your email.

How does the free month work?

Premium starts with 30 days free. Each MC gets one trial. If you don't pay after that, you go back to Basic automatically. You won't be charged without adding payment.

How do I cancel Premium?

If you don't pay, your account goes back to Basic and nothing is lost. A self-serve cancel button is coming soon.

What do you do with my data?

We use your MC/DOT, name and email to run your account. We don't sell your data and we don't share your account with brokers.

Can I earn free Premium?

Yes. Get 3 reports with a rate con or invoice attached approved and you get 1 free month.